Astrill Setup Manual:Remote Desktop Support For Windows

1. How to Download and Launch AnyDesk App for Remote Desktop Support on Windows

1. 1. Introduction

Welcome to our guide on using AnyDesk for remote desktop support. AnyDesk is a reliable and secure remote desktop application that allows us to connect to your computer to provide support. Follow the steps below to download and launch AnyDesk on your Windows computer.

1. 1. Step-by-Step Guide

1. 1. 1. Step 1: Download AnyDesk

1. **Open Your Web Browser**

  - Launch your preferred web browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge).

2. **Visit the AnyDesk Website**

  - In the address bar, type in the official AnyDesk website URL: [1](https://anydesk.com) and press Enter.

3. **Download AnyDesk**

  - On the AnyDesk homepage, click on the "Download" button. This will take you to the download page.
  - The website should automatically detect that you are using Windows and present you with the appropriate download option.
  - Click the "Download Now" button to start downloading the AnyDesk installer.

1. 1. 1. Step 2: Install AnyDesk

1. **Locate the Downloaded File**

  - Once the download is complete, locate the AnyDesk installer file (typically named `AnyDesk.exe`) in your "Downloads" folder or the location where your browser saves downloaded files.

2. **Run the Installer**

  - Double-click on the `AnyDesk.exe` file to launch the installer.
  - If prompted by the User Account Control (UAC), click "Yes" to allow the installer to make changes to your device.

3. **Complete the Installation**

  - The AnyDesk application will start automatically. You can choose to install AnyDesk for regular use or run it without installation for one-time use.
  - For regular use, click "Install AnyDesk" and follow the on-screen instructions to complete the installation.

1. 1. 1. Step 3: Launch AnyDesk

1. **Open AnyDesk**

  - If you have installed AnyDesk, you can find the AnyDesk shortcut on your desktop or in the Start menu. Double-click the shortcut to open AnyDesk.
  - If you chose not to install AnyDesk, simply run the `AnyDesk.exe` file again to open the application.

2. **Provide Your AnyDesk Address**

  - Once AnyDesk is open, you will see your unique AnyDesk address displayed prominently on the interface. This address is what we need to connect to your computer.

1. 1. 1. Step 4: Share Your AnyDesk Address with Us

1. **Copy Your AnyDesk Address**

  - Highlight your AnyDesk address and copy it to your clipboard (Ctrl + C).

2. **Share the Address**

  - Provide us with your AnyDesk address through the communication channel we have agreed upon (e.g., email, chat, or phone).

1. 1. 1. Step 5: Accept the Incoming Connection

1. **Wait for Our Connection Request**

  - We will use the AnyDesk address you provided to initiate a connection to your computer.

2. **Accept the Connection**

  - When the connection request appears on your screen, click "Accept" to allow us to connect to your computer.

3. **Grant Necessary Permissions**

  - You may be prompted to grant various permissions to ensure we can assist you effectively. Follow the on-screen instructions to grant the necessary permissions.

1. 1. Conclusion

By following these steps, you will be able to download, install, and launch AnyDesk on your Windows computer, allowing us to provide you with remote desktop support. If you encounter any issues during the process, please do not hesitate to contact us for further assistance.

Thank you for choosing our support services!