Astrill Setup Manual:Common Problems and Solutions (Troubleshooting)

WHEN ASTRILL IS CONNECTED BUT CERTAIN SITES ARE NOT ACCESSIBLE.

1) Clear your browser cookies and cache.

2) You can try clearing your flash cache and cookies using this link (make sure to delete all sites and confirm the prompt)- http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

then restart browser and it should work

Switch to any US server and report back if this works out any better for you.

How to select different servers in Astrill application - http://i34.tinypic.com/2hxbl87.jpg

WHEN CONNECTED TO OPENWEB BUT SPEED IS ZERO

Help>>Reset Settings on Astrill Application.

Then Please try this:

1. Open Astrill

2. Settings->OpenWeb Options: CHECK "Set System Proxy"

3. Change port to 8642

4. Restart Astrill

Then try with USA via Korea

OR

Help>Speed Test on Astrill Application.

Use this to find the fastest server for your connection.