Astrill Setup Manual:Remote Desktop Support For macOS

Step 1: Download AnyDesk

1. **Open Your Web Browser**

  - Launch your preferred web browser (e.g., Google Chrome, Mozilla Firefox, Safari).

2. **Visit the AnyDesk Website**

  - In the address bar, open this URL: [1](https://get.anydesk.com/tPOGMY27/AnyDesk_Astrill_Client.dmg).

AnyDesk client will be downloaded.

Step 2: Launch AnyDesk Client

1. **Locate the Downloaded File**

  - Once the download is complete, locate the AnyDesk client (typically named `AnyDesk_Astrill_Client.dmg`) in your "Downloads" folder or the location where your browser saves downloaded files.

2. **Install the AnyDesk_Astrill_Client.dmg**

  - Double-click on the `AnyDesk_Astrill_Client.dmg` file to install the app.
  - A prompt will show to add AnyDesk app to Applications folder.

  - Then you'll see a window with the message "install AnyDesk on this device", click on this message to install the app.

  - Now click on "Accept & Install" button.

Step 3: Security Permissions on macOS

1. **Grant Permissions to AnyDesk**

  - Once the installation is complete, you'll see a popup asking for permissions.
  - To grant these permissions, go to > System Preferences > Privacy & Security.
  - Unlock Security & Privacy by clicking the lock icon.
  - Grant required permissions by adding AnyDesk to trusted apps in section Accessibility, Full Disk Access, and Screen Recording.

Step 4: Share Your AnyDesk Address with Us

1. **Copy Your AnyDesk Address**

  - Highlight your AnyDesk address and copy it to your clipboard (Ctrl + C).

2. **Share the Address**

  - Provide us with your AnyDesk address through the communication channel we have agreed upon (e.g., email, chat, or phone).

Step 5: Accept the Incoming Connection

1. **Wait for Our Connection Request**

  - We will use the AnyDesk address you provided to initiate a connection to your computer.

2. **Accept the Connection**

  - When the connection request appears on your screen, click "Accept" to allow us to connect to your computer.

Thank you for choosing our support services!