Astrill Setup Manual:Remote Desktop Support For macOS: Difference between revisions

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1. **Grant Permissions to AnyDesk**
1. **Grant Permissions to AnyDesk**
   - Once the installation is complete, you'll see a popup asking for permissions.
   - Once the installation is complete, you'll see a popup asking for permissions.
   - To grant these permissions, go to > System Preferences > Privacy & Security.
 
[[File:AnyDesk macOS Client6.png|500px|]]
 
   - To grant these permissions, go to > System Preferences > Security & Privacy.
 
[[File:AnyDesk macOS Client7.png|500px|]]
 
   - Unlock Security & Privacy by clicking the lock icon.
   - Unlock Security & Privacy by clicking the lock icon.
[[File:AnyDesk macOS Client8.png|500px|]]
  - You'll be asked to type your username and password for unlocking "Security & Privacy".
[[File:AnyDesk macOS Client9.png|500px|]]
   - Grant required permissions by adding AnyDesk to trusted apps in section Accessibility, Full Disk Access, and Screen Recording.
   - Grant required permissions by adding AnyDesk to trusted apps in section Accessibility, Full Disk Access, and Screen Recording.


[[File:AnyDesk macOS Client10.png|500px|]]


== Step 4: Share Your AnyDesk Address with Us ==
== Step 4: Share Your AnyDesk Address with Us ==


1. **Copy Your AnyDesk Address**
1. **Copy Your AnyDesk Address**
   - Highlight your AnyDesk address and copy it to your clipboard (Ctrl + C).
   - Highlight your AnyDesk address and copy it to your clipboard (Command - C).


[[File:AnyDesk_Astrill_WindowsClient4.png|500px|]]
[[File:AnyDesk macOS Client11.png|500px|]]


2. **Share the Address**
2. **Share the Address**
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   - When the connection request appears on your screen, click "Accept" to allow us to connect to your computer.
   - When the connection request appears on your screen, click "Accept" to allow us to connect to your computer.


[[File:AnyDesk_Astrill_WindowsClient5.png|500px|]]
[[File:AnyDesk macOS Client12.png|500px|]]






Thank you for choosing our support services!
Thank you for choosing our support services!

Latest revision as of 17:02, 24 July 2024

How to Download and Launch AnyDesk App for Remote Desktop Support on macOS

Step-by-Step Guide

Step 1: Download AnyDesk

1. **Open Your Web Browser**

  - Launch your preferred web browser (e.g., Google Chrome, Mozilla Firefox, Safari).

2. **Visit the AnyDesk Website**

  - In the address bar, open this URL: [1](https://get.anydesk.com/tPOGMY27/AnyDesk_Astrill_Client.dmg).

AnyDesk macOS Client1.png

AnyDesk client will be downloaded.

AnyDesk macOS Client2.png


Step 2: Launch AnyDesk Client

1. **Locate the Downloaded File**

  - Once the download is complete, locate the AnyDesk client (typically named `AnyDesk_Astrill_Client.dmg`) in your "Downloads" folder or the location where your browser saves downloaded files.

2. **Install the AnyDesk_Astrill_Client.dmg**

  - Double-click on the `AnyDesk_Astrill_Client.dmg` file to install the app.
  - A prompt will show to add AnyDesk app to Applications folder.

AnyDesk macOS Client3.png

  - Then you'll see a window with the message "install AnyDesk on this device", click on this message to install the app.

AnyDesk macOS Client4.png

  - Now click on "Accept & Install" button.

AnyDesk macOS Client5.png


Step 3: Security Permissions on macOS

1. **Grant Permissions to AnyDesk**

  - Once the installation is complete, you'll see a popup asking for permissions.

AnyDesk macOS Client6.png

  - To grant these permissions, go to > System Preferences > Security & Privacy.

AnyDesk macOS Client7.png

  - Unlock Security & Privacy by clicking the lock icon.

AnyDesk macOS Client8.png

  - You'll be asked to type your username and password for unlocking "Security & Privacy".

AnyDesk macOS Client9.png

  - Grant required permissions by adding AnyDesk to trusted apps in section Accessibility, Full Disk Access, and Screen Recording.

AnyDesk macOS Client10.png

Step 4: Share Your AnyDesk Address with Us

1. **Copy Your AnyDesk Address**

  - Highlight your AnyDesk address and copy it to your clipboard (Command - C).

AnyDesk macOS Client11.png

2. **Share the Address**

  - Provide us with your AnyDesk address through the communication channel we have agreed upon (e.g., email, chat, or phone).

Step 5: Accept the Incoming Connection

1. **Wait for Our Connection Request**

  - We will use the AnyDesk address you provided to initiate a connection to your computer.

2. **Accept the Connection**

  - When the connection request appears on your screen, click "Accept" to allow us to connect to your computer.

AnyDesk macOS Client12.png


Thank you for choosing our support services!