Astrill Setup Manual:Remote Desktop Support For macOS: Difference between revisions
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- A prompt will show to add AnyDesk app to Applications folder. | - A prompt will show to add AnyDesk app to Applications folder. | ||
[[File:AnyDesk macOS | [[File:AnyDesk macOS Client3.png|500px|]] | ||
- Then you'll see a window with the message "install AnyDesk on this device", click on this message to install the app. | - Then you'll see a window with the message "install AnyDesk on this device", click on this message to install the app. | ||
[[File:AnyDesk macOS Client4.png|500px|]] | |||
- Now click on "Accept & Install" button. | - Now click on "Accept & Install" button. | ||
[[File: | [[File:AnyDesk macOS Client5.png|500px|]] | ||
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1. **Grant Permissions to AnyDesk** | 1. **Grant Permissions to AnyDesk** | ||
- Once the installation is complete, you'll see a popup asking for permissions. | - Once the installation is complete, you'll see a popup asking for permissions. | ||
- To grant these permissions, go to > System Preferences > Privacy | |||
[[File:AnyDesk macOS Client6.png|500px|]] | |||
- To grant these permissions, go to > System Preferences > Security & Privacy. | |||
[[File:AnyDesk macOS Client7.png|500px|]] | |||
- Unlock Security & Privacy by clicking the lock icon. | - Unlock Security & Privacy by clicking the lock icon. | ||
[[File:AnyDesk macOS Client8.png|500px|]] | |||
- You'll be asked to type your username and password for unlocking "Security & Privacy". | |||
[[File:AnyDesk macOS Client9.png|500px|]] | |||
- Grant required permissions by adding AnyDesk to trusted apps in section Accessibility, Full Disk Access, and Screen Recording. | - Grant required permissions by adding AnyDesk to trusted apps in section Accessibility, Full Disk Access, and Screen Recording. | ||
[[File:AnyDesk macOS Client10.png|500px|]] | |||
== Step 4: Share Your AnyDesk Address with Us == | == Step 4: Share Your AnyDesk Address with Us == | ||
1. **Copy Your AnyDesk Address** | 1. **Copy Your AnyDesk Address** | ||
- Highlight your AnyDesk address and copy it to your clipboard ( | - Highlight your AnyDesk address and copy it to your clipboard (Command - C). | ||
[[File: | [[File:AnyDesk macOS Client11.png|500px|]] | ||
2. **Share the Address** | 2. **Share the Address** | ||
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- When the connection request appears on your screen, click "Accept" to allow us to connect to your computer. | - When the connection request appears on your screen, click "Accept" to allow us to connect to your computer. | ||
[[File: | [[File:AnyDesk macOS Client12.png|500px|]] | ||
Thank you for choosing our support services! | Thank you for choosing our support services! | ||
Latest revision as of 17:02, 24 July 2024
How to Download and Launch AnyDesk App for Remote Desktop Support on macOS
Step-by-Step Guide
Step 1: Download AnyDesk
1. **Open Your Web Browser**
- Launch your preferred web browser (e.g., Google Chrome, Mozilla Firefox, Safari).
2. **Visit the AnyDesk Website**
- In the address bar, open this URL: [1](https://get.anydesk.com/tPOGMY27/AnyDesk_Astrill_Client.dmg).
AnyDesk client will be downloaded.
Step 2: Launch AnyDesk Client
1. **Locate the Downloaded File**
- Once the download is complete, locate the AnyDesk client (typically named `AnyDesk_Astrill_Client.dmg`) in your "Downloads" folder or the location where your browser saves downloaded files.
2. **Install the AnyDesk_Astrill_Client.dmg**
- Double-click on the `AnyDesk_Astrill_Client.dmg` file to install the app. - A prompt will show to add AnyDesk app to Applications folder.
- Then you'll see a window with the message "install AnyDesk on this device", click on this message to install the app.
- Now click on "Accept & Install" button.
Step 3: Security Permissions on macOS
1. **Grant Permissions to AnyDesk**
- Once the installation is complete, you'll see a popup asking for permissions.
- To grant these permissions, go to > System Preferences > Security & Privacy.
- Unlock Security & Privacy by clicking the lock icon.
- You'll be asked to type your username and password for unlocking "Security & Privacy".
- Grant required permissions by adding AnyDesk to trusted apps in section Accessibility, Full Disk Access, and Screen Recording.
1. **Copy Your AnyDesk Address**
- Highlight your AnyDesk address and copy it to your clipboard (Command - C).
2. **Share the Address**
- Provide us with your AnyDesk address through the communication channel we have agreed upon (e.g., email, chat, or phone).
Step 5: Accept the Incoming Connection
1. **Wait for Our Connection Request**
- We will use the AnyDesk address you provided to initiate a connection to your computer.
2. **Accept the Connection**
- When the connection request appears on your screen, click "Accept" to allow us to connect to your computer.
Thank you for choosing our support services!