Astrill Setup Manual:Common Problems and Solutions (Troubleshooting): Difference between revisions

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WHEN CONNECTED TO OPENWEB BUT SPEED IS ZERO
WHEN CONNECTED TO OPENWEB BUT SPEED IS ZERO
Help>>Reset Settings on Astrill Application.  
Help>>Reset Settings on Astrill Application.  
Then Please try this:
Then Please try this:
1. Open Astrill
1. Open Astrill
2. Settings->OpenWeb Options: CHECK "Set System Proxy"
2. Settings->OpenWeb Options: CHECK "Set System Proxy"
3. Change port to 8642
3. Change port to 8642
4. Restart Astrill  
4. Restart Astrill  
Then try with USA via Korea
Then try with USA via Korea


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Help>Speed Test on Astrill Application.
Help>Speed Test on Astrill Application.
Use this to find the fastest server for your connection.
Use this to find the fastest server for your connection.

Revision as of 06:06, 7 December 2013

WHEN ASTRILL IS CONNECTED BUT CERTAIN SITES ARE NOT ACCESSIBLE.

1) Clear your browser cookies and cache.

2) You can try clearing your flash cache and cookies using this link (make sure to delete all sites and confirm the prompt)- http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

then restart browser and it should work

Switch to any US server and report back if this works out any better for you.

How to select different servers in Astrill application - http://i34.tinypic.com/2hxbl87.jpg


WHEN CONNECTED TO OPENWEB BUT SPEED IS ZERO

Help>>Reset Settings on Astrill Application.

Then Please try this:

1. Open Astrill

2. Settings->OpenWeb Options: CHECK "Set System Proxy"

3. Change port to 8642

4. Restart Astrill

Then try with USA via Korea

OR

Help>Speed Test on Astrill Application.

Use this to find the fastest server for your connection.