We have 1, 6 and 12 month plans. You can check out our pricing at https://www.astrill.com/pricing
We do not offer a free trial in China. Astrill service works well in China unlike any other VPN providers who often have problems there.
You can use Astrill VPN on unlimited devices within one household. The conditions are: you can connect max 5 devices simultaneously AND only one router can be connected at the same time. More information can be found in our Terms of Service at https://www.astrill.com/terms-of-service
We provide OpenWeb, OpenVPN, StealthVPN and Wireguard. Some protocols are only available on request from support and some require Astrill VPN software to run (OpenWeb, StealthVPN and Wireguard)
Astrill is privately owned and is incorporated in Liechtenstein. We do not store any information or keep logs because the Astrill VPN Server Network is operated off-shore and there are no laws that obligate us to keep logs on our customers.
Yes, we offer Private IP as an add-on for additional charge per month on top of the basic plan. A Private IP is used only by you and not shared by any other customers.
While we do not have an Astrill application for a Windows Phone you can buy our VPN router and connect that device to this router or you can manually configure Windows phone to use VPN with OpenVPN protocol.
If you buy Astrill membership from Apple App Store, you can use your account only on iOS. If you wish to use Astrill VPN on other devices then you need to buy any plan directly from our website instead from the App store.
You can buy our router with a pre-installed Astrill VPN. You can check out our available routers and their prices at https://www.astrill.com/astrill-vpn-routers
While VPN does not increase your Internet speed, if your ISP is throttling the Internet connection for some online services, you can experience faster downloads or streaming when connected to Astrill VPN.
No, because we provide standard VPN protocols which can be configured natively in your operating system. We do recommend using our application because it provides better experience, faster VPN connection and enhanced security.
Unlike classical OpenVPN, StealthVPN has a dual layer of encryption which makes it hard to be detected and blocked by countries with high censorship like China, UAE etc.
No, we do not. You need to buy any plan directly from our website.
Yes, we do ship routers to all countries worldwide.
Yes, you can access it at https://astrill-mirror.com or if you prefer Tor hidden services, our website is also fully operational at http://astrillrcpusdryujyzbsl7wsugvyfc5s6veyrpkojiqbrorgkfdxvid.onion.
Astrill offers a VPN Service which protects and hides your online activity from hackers, governments and eavesdroppers . You can bypass geographic restrictions, firewalls and censorship by using IPs from countries from all over the world.
We are pretty much confident you will be satisfied with our service. Before purchase you can try free 7 day trial. All Astrill service sales are final and no refunds are possible. If you have any issues with Astrill VPN, please contact support which is available 24/7 via chat and email.
Yes, you can use those devices. Just download and follow the instructions from our download page at https://www.astrill.com/download . You can also connect your mobile devices by using VPN router or you can share VPN connection from your PC to your mobile devices using our desktop software.
We try to keep as less personal information as possible. Some information is however necessary for technical functioning of the services. What we keep and how long we store it is explained in details below:
Our system keeps track of active sessions - connection time, IP address, device type and Astrill VPN application version during the duration of your VPN session. Once you disconnect from VPN this information is removed permanently from our system. This information is solely used to limit the number of devices connecting from single account simultaneously. You can check all active sessions from member zone and you can erase them at any time.
Astrill also counts amount of traffic used by clients in order to plan network expansions. No personally identifiable information is kept - only number of transferred bytes.
Additionally to this, we keep last 20 connection records which include: connection time, connection duration, country, device type and Astrill client application version number. This information is only used by our customer support to identify potential issues with VPN connection and provide adequate support. This information contains no personally identifiable information (for example we don't keep IP addresses or your physical location). This information is automatically removed in case of no activity in past 30 days.
Whenever you invite someone through Astrill VPN application and he/she joins Astrill through your invitation link and pays for any subscription package, you are entitled to get a free month of access and it is credited instantly after their purchase is processed. Note: Free Trial accounts users cannot benefit from this opportunity of inviting friends for free one month. You need to upgrade to Full subscription for that. This promo applies only to 3 invited users / year.
To confirm is Astrill VPN is functioning properly please visit in your browser at https://www.astrill.com/what-is-my-ip or use Astrill application's built in IP-check utility by right clicking on the Astrill icon on the system tray and selecting it.
Yes, we do have business plans at https://www.astrill.com/business-vpn
Please apply at https://www.astrill.com/resellers
Login to our member zone and go to https://www.astrill.com/member-zone/support then click the submit new ticket button.
Yes. While every protocol has its security details, most of our VPN connections use 256-bit AES encrypted tunnels which makes your Internet connection secure and protected from eavesdroppers and hackers. There are more encryption algorithms configurable, such as BlowFish, Camellia or CAST being available for OpenVPN connections.
You cannot buy a coupon code.
Yes, you need a valid membership in order to use Astrill services.
Astrill accepts the following payments: Credit Cards (Visa, MasterCard, American Express, UnionPay, JCB, Diners), Debit Cards, Bank Wire Transfer, PayPal, Perfect Money, Wechat Pay, AliPay and Bitcoin.
You can manually configure Astrill. You can refer to this manual from our Wikipedia - https://wiki.astrill.com/Astrill_Setup_Manual
We have over 300 servers located in 50+ countries referenced at https://www.astrill.com/network/vpn-servers
